FAQ

Yes. To ensure a smooth and fast check-in process, all players must complete an online registration form prior to arrival at the South London paintball centers.

• Under 16s: Players under the age of 16 must have their online form completed and signed by a parent or guardian.

• Group Organizers: We recommend sending your unique registration link to all players along with your invitations. This allows our staff to process your group quickly so you can get straight to the action.

• How to access your link: Please ask your event coordinator for your unique group registration link when finalizing your booking.

Securing your date is simple. We offer several flexible ways to book:

• Call Our Booking Office: For live availability and the fastest service, call 0203 869 9135.

• Online Live Chat: Use our Live Chat feature on the website to speak directly with an event coordinator in real-time.

• Request a Callback: Email us or use the website feature to schedule a time that suits you.

• Centre Visits: Local visits are by appointment only. Please call the booking office first to ensure a manager is available.

If you have any problems or any further questions – please call 0203 869 9135 (Calls are charged at Local Rate).  Friendly operators are waiting to take your call 7 days a week.

Whether you are a solo player or a group of hundreds, we can accommodate you. There is no minimum or maximum group size for our standard sessions.

• Joining the Action: Most groups are joined together with other players on the day to form larger teams. This ensures a high-energy atmosphere.

• Private Games: If you would like a private game exclusively for your group, you typically need a minimum of 50 players. Private sessions are subject to availability and may incur an additional fee; please contact our booking office to discuss your requirements.

• Midweek Bookings: While our Bristol centre is open every weekend, we can open mid-week for larger groups, usually subject to a minimum spend or player count.

• Solo Players & Small Groups: You are always welcome! We regularly host individuals and small parties, mixing you in with players of a similar age and experience level.

While we occasionally accept last-minute bookings, we highly recommend booking at least 10–14 days in advance, especially for Saturdays and Sundays, which frequently sell out.

You can book with confidence even if your guest list isn’t finalised. To ensure you don’t miss out on your preferred date, we recommend the following:

• Secure Your Date: Book for your minimum confirmed players now. This guarantees your space at the centre on your desired date.

• Add Players Later: You can easily add additional players to your booking up until a few days before your event (subject to availability).

• Flexible Organising: This allows you to send out your invitations knowing the venue is already locked in. Once you have more RSVPs, simply call our event coordinators to update your group size.

• Avoid Disappointment: Our national centres are popular and dates do fill up fast. It is always better to secure a small group booking early than to wait and find the date is fully booked.

Delta Force Paintball South London centres are generally open 7 days a week, 364 days a year. We operate in almost all weather conditions to provide year-round action for our players.

– Availability & Booking

• Nationwide Access: Most of our national centres are available for bookings every day of the week.

• Holiday Closures: Please note that we are closed on Christmas Day, Boxing Day, and New Year’s Day. However, special requests for these dates may be considered for large groups or corporate events; please contact us for more information.

• Peak Dates: Weekends and school holidays are our most popular times. We strongly recommend booking your desired date well in advance to avoid disappointment.

• Live Availability: Because our schedule fills up quickly, the most accurate way to check a specific date is to contact our events team directly.

– Check Your Date

To check availability for your closest South London centre or any of our UK locations:

• UK Booking Office: 0203 869 9135

• Online: Use our Live Chat service for real-time availability updates.

Delta Force Paintball offers safe, age-appropriate sessions for players starting from 7 years old. Our activities are divided into two categories based on equipment and intensity:

• Mini-ball (Ages 7–10): A specialised, low-impact version of the game. We use lightweight, spring-loaded markers designed specifically for younger children. This ensures a fun, non-intimidating introduction to paintball.

• Standard Paintball (Ages 10+): Our traditional paintball experience using full-size equipment.

Safety & Insurance: Our 100% safety record and 5-star UKPBA accreditation ensure that players of all ages are protected. While our insurance covers all players, we suggest that parents of 7 or 8-year-olds consider if their child is comfortable with an active, outdoor environment. If you are unsure, you are welcome to visit any of our national centres for a complimentary tour to see the equipment and games in action.

Find a Location: Mini-ball is available at all national centres. To find your nearest venue or to discuss your child’s first game, please call our event coordinators on 0203 869 9135 or use our location finder here.

To ensure every mission is high-energy and competitive, we generally combine smaller groups to form larger teams. However, we offer flexible options for those seeking a more exclusive experience.

 -Balanced Matchmaking (Standard)

Our marshals divide teams equally based on age, group size, and experience level. This creates a safe, fair, and social environment where games remain challenging and enjoyable for everyone.

 -Private Game Upgrades

If your group prefers the exclusivity of playing only against each other, we offer Private Game packages. This provides your group with dedicated game zones and your own private marshals to manage your sessions throughout the day.

• Additional Fees: For smaller groups, Private games do incur an additional fee to cover the cost of dedicated staffing and exclusive field use.

• Large Groups (50+): Any group of 50+ players (please verify your specific center threshold) may qualify for a complimentary private game at no extra cost.

• Small Group Privacy: For groups who desire a private experience, please contact our booking office to discuss applicable rates and availability.

 -How to Book Your Private Experience

Due to staffing requirements, private games must be arranged in advance. Please reach out to our team via:

• UK Booking Line: 0203 869 9135

• Live Chat: Available on our website for real-time quotes and availability.

We know that chasing people for money can be the hardest part of organising a group. To make the process as stress-free as possible, we offer flexible payment options:

• Secure the Date: The group organiser typically secures the desired date by paying for the minimum number of confirmed players.

• Individual Payments: We can often arrange for individual players to pay for their own packages, taking the pressure off the organiser.

• Flexible Management: Whether you want to pay in one lump sum or have players call in separately, our team is here to help. Please speak with our event coordinators on 0203 869 9135 to discuss the best way to manage your group’s payments.

• Add as You Go: You can add more players to your booking as they confirm their attendance, up until a few days before your event.

You can purchase extra supplies directly at the Delta Force Paintball South London shop during your session. We stock all the essentials needed to enhance your experience, from additional ammunition to tactical gear.

Items Available for Purchase

• Paintball Refills: Stay in the action with extra paintballs available for purchase throughout the day.
• Tactical Gear & Upgrades: Enhance your protection and performance with tactical gloves and other essential accessories available on-site.
• Pyrotechnics (18+ Only): Paintball grenades and smoke bombs are available for players aged 18 and over to add a strategic edge to your game.
• Equipment Upgrades: Premium markers and equipment upgrades are available for purchase directly at the center on your game day (subject to availability).

Accepted Payment Methods

For a smooth transaction at our South London center, we accept the following payment methods:

• Debit & Credit Cards: Secure payments verified by PIN.
• Cash: We accept cash payments at the on-site shop.
• Please Note: We do not accept payment by cheque at the center.

Pro-Tips for a Smooth Visit

• Fast Check-In: To speed up your morning registration, please have your preferred payment method ready.
• ID Requirements: If you intend to purchase pyrotechnics, please ensure you have a valid photo ID available to verify you are 18 or older.
• Pre-Pay for Groups: To arrange paintball packages or inquire about current pricing before you arrive, please contact our booking office on 0203 869 9135.

Paintball usage varies by player, but we recommend a baseline of approximately 200 paintballs per game zone. Since usage depends on how “trigger-happy” you are, you have complete control over how many paintballs you choose to fire during your session.

Planning Your Day at South London

• Usage Estimates: While some players are more conservative, a typical session at our South London center involves multiple high-energy missions across diverse, movie-set game zones.
• Flexible Play: You have the flexibility to decide how many game zones you wish to participate in throughout the day.
• On-Site Top-Ups: If you run low, additional paintballs are always available for purchase at the South London shop at your discretion.
• Value Packages: Many groups find it more cost-effective to opt for group upgrade packages rather than buying individual 100-ball pods. These packages offer better value and ensure your whole squad remains well-stocked for the duration of the event.

Pro-Tips for South London Players

Stay Prepared: To ensure you don’t run out during a crucial mission, many groups find it beneficial to purchase a larger bundle at the start of the day. High-Energy Zones: In our immersive South London game zones—such as the massive Castle Wallenberg or the intergalactic Space Warz—the action is fast-paced. having extra paint on hand allows you to stay focused on the objective without worry!

We understand that plans can change at the last minute. While all payments are non-refundable and non-transferable, we aim to ensure you don’t lose out:

• Credit for Future Use: If a player is unable to attend on the day, their payment value can be carried forward as a credit on your booking profile. This credit can be applied to a future paintball booking at any of our centres.

• Paintball Allocations: Please note that any paintball allocations or equipment included in the package for a “no-show” player are forfeited on the day. These cannot be transferred to or shared among other players in your group.

• Notification: If you know in advance that your numbers have changed, please contact our booking office as soon as possible so we can update your profile.

Yes. Free on-site parking is available, though spaces can be limited during peak periods. We strongly recommend carpooling where possible.

To ensure your group stays hydrated and energised, please note our on-site facilities:

• On-Site Shop: Our base camp shops are fully stocked with a wide selection of cold drinks, bottled water, energy drinks, and snacks (chocolates, crisps, and sweets) available for purchase.

• Bring Your Own: Customers are encouraged to bring their own refreshments and packed lunches. We provide sheltered seating areas in the base camp where your group can eat and drink between games.

• Important Note: We do not provide complimentary drinking water or hot food on-site. We strongly recommend that all players bring sufficient water for an active outdoor session or carry funds to purchase drinks at the shop.

• Payment: We accept cash and PIN-verified credit/debit cards at all centre shops.

From the moment you arrive, our team ensures your experience is professional, safe, and high-energy. A typical session follows this itinerary:

• Arrival & Registration: You will be greeted by our friendly staff for check-in. To ensure a fast-track entry, please ensure all players have completed their online registration forms before arriving at the centre.

• Kitting Up: Once checked in, you will be issued with your professional-grade gear, including your full-head goggle system, bespoke body armour, and full-body combat suit.

• Compulsory Safety Briefing: Before the action begins, all players must attend a professional safety briefing. This covers equipment handling, game zone rules, and our strict safety protocols.

• The Action Starts: You will head out to our themed game zones to play 4–6 varied games per session. Each game features a different objective to test your team’s strategy and skill.

To ensure a smooth start to your day at South London, we provide several tools to help you locate our woodland entrances easily. Because our centers are situated in deep forest environments, standard postcodes can sometimes be imprecise.

Navigation Tools for South London

• what3words Integration: For pinpoint accuracy, we use what3words for our South London venues. This provides a precise 3-meter square location for the center entrance. You can find your unique three-word address on your booking PDF.
• Booking PDF Directions: Upon booking, you will receive a confirmation email with a printable map and detailed directions. We recommend sharing this PDF with every driver in your group before you set off.
• Sat Nav Caution: While Sat Nav is helpful, woodland entrances can be discreet. Please cross-reference your GPS with our specific directions and what3words address to ensure you reach the correct gate in the Cobham/Effingham area.

Live Navigation Support

If you are having trouble finding us on the day, please call our event coordinators on 0203 869 9135. Our team can provide you with the direct contact details for the on-site South London Center Manager to help guide you to the car park.

Pro-Tips for South London Drivers

Go Offline: Mobile signals can sometimes be intermittent in the woodland. We recommend saving your directions or what3words address for offline use before you leave home. Arrival Time: Aim to arrive at least 15 minutes before your scheduled start time to allow for navigation and parking.

We offer both morning and afternoon sessions, with each session lasting approximately 3 hours.

• Session Structure: Our games are designed to provide a high-intensity, immersive experience within a structured 3-hour window.

• Centre-Specific Times: Operating times can vary slightly between our UK locations. To confirm the exact start and finish times for your chosen centre, please check your booking PDF.

• Need more info? For specific availability or to book a session, please contact our UK booking office on 0203 869 9135.

While spectators are not permitted on the active field for safety reasons, our base camp features sheltered seating where parents and friends can relax and meet players during breaks.

No. Delta Force Paintball North London operates a strict zero-alcohol policy at all our national centres to ensure the safety of all participants.

• Safety & Insurance: Due to the physical nature of paintball and our commitment to a 5-star safety record, alcohol is strictly prohibited in both the base camp and the game zones. Our insurance policies require all players to be fully alert and unimpaired.

• Entry Requirements: Any player who is found to be under the influence of alcohol, or who attempts to bring alcohol onto the premises, will be excluded from the event and asked to leave the centre immediately without a refund.

• Post-Game Celebrations: While we want you to enjoy your day, we ask that you save any alcoholic celebrations for after you have left our venue.

Yes, you are more than welcome to eat at our centres. To ensure your group stays energised for the day’s missions, we provide the following facilities:

• Picnics & Packed Lunches: We encourage players to bring their own packed lunches and plenty of fluids. Staying hydrated is key to a great day on the field!

• Lunch Timing: To maximize your time on the game zones, we recommend that players leave their main lunch meals for after their paintball session. There are short refreshment breaks between games for quick snacks and water.

• Sheltered Base Camp: Every centre features a large, sheltered base camp with picnic seating. This is your “safe zone” where your group can relax and enjoy their food after game sessions.

• On-Site Snacks: Our on-site shops stock a selection of cold drinks, chocolates, and light snacks should you need a quick energy boost.

• Catering Note: Please note that we do not offer on-site catering (such as hot meals) or food delivery services.

• Celebrating a Birthday? You are more than welcome to bring a birthday cake to the base camp to celebrate with your group.

Yes. Our sessions at Delta Force Paintball South London proceed in almost all weather conditions. Paintball is a premier all-weather outdoor activity, and our centers in the Cobham, Effingham and Orpington area are fully equipped to ensure your group has a world-class experience, regardless of the forecast.

Our All-Weather South London Facilities

• Sheltered Base Camp: Our South London centers feature large, undercover seating areas to keep your group dry and comfortable between missions.
• Secure Lockers: We provide on-site lockers to ensure your valuables and dry clothes remain protected while you are out on the field.
• Tactical Challenge: Many players find that a bit of rain adds an extra layer of excitement and tactical challenge to immersive zones like Castle Wallenberg or London Town.

Weather & Cancellation Policy

In the unlikely event that a session cannot proceed due to extreme weather, safety concerns, or “Force Majeure Events” (circumstances beyond reasonable human control), Delta Force Paintball reserves the right to issue a full-value credit for the booking instead of a refund.

• Credit Flexibility: This credit is valid for a future booking date at any of our available UK locations.
• Fully Transferable: The credit may be used by the original customer or transferred to another person.
• Safety Standards: Decisions to postpone are only made if a Center Manager deems conditions unsafe for players or staff.

Pro-Tips for South London Players

Prepare for Mud: The Surrey woodland can get muddy! We highly recommend bringing a towel and a spare change of clothes to leave in your vehicle for a comfortable journey home. Navigation Support: If visibility is low due to rain, use the unique what3words address found on your booking PDF for pinpoint accuracy to our woodland entrance, or call our team on 0203 869 9135.

A typical day is divided into two sessions:

• • Morning Session: Approx. 10:00 am – 1:00 pm (Winter: 9:00 am – 12:00 pm)

  • Afternoon Session: Approx. 2:00 pm – 5:00 pm (Winter: 12:30 pm – 3:30 pm) Expect to play 4–6 varied game zones during your session, with refreshment breaks in between.

For the best safety and comfort on the day, we recommend the following:

• Footwear: We strongly recommend boots with ankle support and deep tread. Woodland terrain can be slippery, and proper grip is essential for active play. While wellington boots are waterproof, they typically lack the necessary ankle support for running. Old trainers are acceptable, but sandals, flip-flops, and open-toed shoes are strictly prohibited.

• Clothing: Wear old, comfortable clothing (such as tracksuits or leggings) underneath the full-body combat suit we provide. We highly recommend bringing a complete change of clothes and a towel for the end of the day.

• Professional Safety Gear (Included): Your admission includes our industry-leading protection: full-head goggles, bespoke body armour, and a combat suit with an integrated padded neck collar.

• Armoured Gloves: While we protect your head and body, your hands remain a sensitive area. Armoured gloves are available for purchase at our on-site shop to provide maximum protection during gameplay.

• Payment: Please bring cash or a card (PIN-verified) for the shop. You will need this for snacks, refreshments, or purchasing extra paintballs and equipment upgrades.

To protect the beautiful woodland environments where our centres are located, we have a strict Environmental Protection Policy:

• Prohibited Items: We do not allow confetti cannons, party poppers, glitter, or any similar items on-site.

• The Reason: These items often contain non-biodegradable plastics and micro-materials that are impossible to clear from the forest floor and can be harmful to local wildlife.

• Celebrating Responsibly: We love hosting birthday parties and celebrations! We encourage you to bring balloons (which must be taken home with you) or themed banners to decorate your table in the base camp instead.

• Keep It Green: Helping us keep our game zones litter-free ensures that the woodland remains a pristine environment for all players to enjoy.

While we provide industry-leading equipment, you are welcome to bring certain items of your own gear. Please note that all personal equipment is subject to the final approval of the Centre Manager on the day.

• Goggles: You may use your own goggles provided they are specifically designed for paintball, feature a full-face mask, and have not been modified. They must be in good condition to meet our safety standards.

• Paintball Markers (Guns): You may bring your own marker to our national centres only if you have booked a Private Game. The marker must be compatible with Delta Force gas bottles and will be subject to a mandatory chronograph test to ensure it meets our safe firing-speed limits.

• Gas Cylinders (Strict Policy): We DO NOT allow customers to bring their own gas cylinders to any of our centres under any circumstances. This is a strict safety protocol to ensure the integrity of the equipment on-site.

• Paintballs: For safety and insurance reasons, we operate a “Site-Only” paint policy. Only paintballs purchased at the centre may be used.

• Armoured Gloves: Many regular players choose to bring their own armoured gloves, or you can purchase a professional pair at our on-site shop.

No. For health, safety, and environmental reasons, only paintballs issued by Delta Force on the day of your event may be used.

• Quality & Safety: We ensure our paintballs are fresh and stored correctly so they break on impact. Paintballs taken off-site cannot be brought back and used at a later date, as we cannot verify their storage conditions or safety once they leave our care.

• Environmental Protection: We use only fully biodegradable paintballs to protect the local woodland ecosystems.

• Banking Unused Paint: If you have paintballs left over at the end of your session, you don’t have to lose them! You can leave them with the Centre Manager, who will credit the remaining amount to your booking profile for use on your next visit.

At Delta Force Paintball South London, your comfort and safety are our top priorities. While you may feel a slight “sting” similar to the flick of a rubber band, our professional-grade safety equipment is specifically engineered to minimize impact, ensuring you stay focused on the mission.

Our Industry-Leading Safety Gear

Every player at our Cobham, Effingham and Orpington centers is equipped with top-tier protection:

• Bespoke Body Armor: Custom-designed plated vests that protect the upper torso, significantly dampening the feel of any impact.
• Full-Body Combat Suits: Heavy-duty suits featuring integrated padded neck collars to protect sensitive areas from stray shots.
• Full-Head Goggle Systems: Unlike standard goggles, our US-spec helmets wrap entirely around the head, protecting the ears, temples, and crown.
• Professional Marshalling: Our marshals strictly enforce a “3-meter rule,” ensuring no one is shot from close range during the heat of battle.

Pro-Tips for South London Players

Dress for Comfort: For maximum protection, we recommend wearing loose, layered clothing (such as gym wear) underneath your combat suit. This adds a natural buffer while allowing you to move freely through immersive zones like London Town or Space Warz.

Hand Protection: Armored tactical gloves are highly recommended to protect your hands and knuckles. These are available for purchase at our on-site South London shop on the day of your event.

Yes. Delta Force Paintball is a 5-star accredited member of the UKPBA (United Kingdom Paintball Association) and we maintain a 100% safety record. Beyond being safe, it is a fantastic activity for building teamwork, confidence, and physical fitness.

To ensure a safe and comfortable experience, we provide age-specific equipment:

• Mini-ball (Ages 7–10): A specialised, ultra-low-impact version of the game. We use lightweight, spring-loaded markers designed specifically for younger children to ensure a fun, non-intimidating introduction to the sport.

• Standard Paintball (Ages 10+): For our older juniors and adults, we have upgraded our entire fleet to .50 calibre markers. These provide a much lower impact and a more comfortable experience than traditional older markers, significantly reducing bruising while maintaining all the excitement of the game.

• Industry-Leading Gear: Regardless of age, all players are issued with full-head protection goggles, custom-fit body armour, and full-body combat suits with integrated neck padding as standard.

• Professional Supervision: Every game is led by trained marshals who focus on safety, fair play, and ensuring every child feels included.

• Information for Parents: You can request our comprehensive ‘Information for Parents’ guide from our booking team on 0203 869 9135.

• Site Visits (By Appointment Only): We understand that organisers and parents may wish to see our facilities first-hand. To ensure a staff member is available to assist you without interrupting active game sessions, site visits are available by appointment only.

• How to Arrange a Visit: Please contact our events team at least 48 hours in advance to schedule a time to visit your local centre.

At Delta Force Paintball, we believe the adventure should be accessible to as many people as possible. There are no strict height or weight restrictions, though we do recommend the following for your comfort and safety:

• Bespoke Equipment: We provide custom-designed body armour and combat suits in a wide range of sizes. Our equipment is adjustable and designed to accommodate various body types comfortably.
• Mobility & Terrain: Our game zones are located in natural woodland. Players should be able to navigate uneven bushland terrain, slopes, and forest floors reasonably comfortably.
• Safety First: For your safety, we must be able to ensure that our protective goggles and body armour fit correctly and securely.
• Ask our Team: If you have specific concerns about sizing or mobility, please call our booking office. Our team is experienced in assisting groups of all sizes and can provide further details on our equipment specifications.

For further assistance or to discuss specific requirements, please contact our UK team on 0203 869 9135.

We take great care in how we group our players to ensure a safe and balanced experience for everyone.

• Mini-ball (Ages 7–10): To maintain a safe and fun environment for our youngest players, adults are not permitted to play in Mini-ball sessions. These games are strictly for children, ensuring they play with and against others of a similar age, size, and ability.

• Standard Paintball (Ages 10+): For our standard sessions, we aim to group players by age where possible. However, you may see mixed-age groups if parents wish to play alongside their children or if there are older siblings in a booking.

• Professional Supervision: Regardless of the age group, all games are led by our professional marshals who remain on the field at all times to enforce safety rules and ensure fair play.